Up and Coming Events:

15th February 2012: So You Want to be a Newsagent??  Click here for more information

Since 1879, VANA Ltd. (The Victorian Association for Newsagents), has been the peak industry body established to represent newsagents across Victoria.

VANA has been managing the interests of its members and ensuring the growth and financial viability of the newsagency channel through offering industry representation, advocacy, training programs, human resource assistance, political lobbying and e-commerce advice.

OUR MISSION
At VANA, our mission is simple. We represent Victorian newsagents and provide leadership and advice to our members on all issues relating to the success of your business and the Newsagency channel.

OUR VALUES
• We operate ethically
• We treat our members and ourselves with trust and respect
• We communicate openly
• We are accountable for our decisions, actions and behaviour
• We value our expertise and share our knowledge

Who better to represent you and your business than VANA and our Board of Directors - the majority of us being newsagents ourselves! Our combined industry experience has ensured your Association remains progressive, focused, relevant and competitive.

VANA is active, informed and concerned with the growth of the Newsagency Industry. VANA understands Victoria’s local issues and works with the ANF (Australian Newsagents Federation) to keep abreast of National issues as they affect our members.

“VANA is an essential body for me to run my newsagency successfully. Knowing that I can rely on VANA to provide me with the most up to date information and advice relative to The Newsagency Industry saves me invaluable time and gives me peace of mind.

I would encourage any newsagent or prospective newsagent to become a member of VANA”. – Ryan Scully – Ringwood East Newsagency

“There is no doubt that both the distribution and retail sides of our business are undergoing the greatest change in our industry history.  At this time we need a strong industry association to represent us.  Newsagents cannot afford not be in VANA.” – Ray Burgess – Morwell Newspower Newsagency

Your membership is fully tax deductible! At VANA the future is now!

Business Victoria - a comprehensive online resource designed to help you start, run and grow your business
Workshops and Seminars are being organised by Business Victoria and might be relevant to your business.  We encourage you to visit Business Victoria website for more information - www.business.vic.gov.au - Click here to obtain the list of topics available.

What is YourNewsagent.com.au?

YourNewsagent.com.au has been developed to be the only focal point for the industry.

VANA took the role, in 2008, after discussion with the ANF to find a cost effective way of offering newsagents the opportunity of dealing with consumers electronically.

We encourage you to support this product as a way of moving your newsagency forward by allowing your customers to see you in a different light.

Our Mission

Give all consumers the ability to deal with all Australian newsagents online

The industry has a retail network in place and a distribution network in place and YourNewsagent.com.au now provides for an online presence to communicate and deal with customers in an online environment. YourNewsagent.com.au offers the newsagency network to communicate with customers as it has never been offered before, combining the benefits of the strong newsagency network with the accessibility of the online world.

Better for newsagents because…

• Your business is never closed
• Your store is always clean
• Your customer relationship is always high
• Your service level is always the same.

YourNewsagent.com.au offers a cost effective way for you to communicate and deal with your customers in the online environment. Becoming part of YourNewsagent.com.au will allow you to display your business to new and existing customers twenty-four hours a day, seven days a week. Customers will be able to: find information about the products and services you offer; view your special promotions and community notice board; pay their customer account online; arrange to stop / start newspaper deliveries; and readily find your location and contact details. YourNewsagent.com.au also provides you with access to the Suncorp Virtual POS Merchant Facility offering a cost effective and secure means to accept payments online.

YourNewsagent.com.au is now live and may be viewed by visiting YourNewsagent.com.au

Easy for customers

• Customers see newsagents have a web based presence
• You have an interactive page advertising your stores and services you offer
• Your customers pay their accounts
• Stops and starts

Fully supported

• Features continually being added
• Detailed display of your services using logos
• Fully supported help desk
• Your own administration page
• Confidence the industry has now its own web presence

Being part of YourNewsagent.com.au displays your business through customer searches for products and services. YourNewsagent.com.au includes support from publishers and suppliers that may not be possible for you to arrange directly for your individual website.

Customers visiting YourNewsagent.com.au are able to easily find your page using simple to use search features. Customers will be able to add your page to their favorites list in order to be able to return to it easily. This same link (eg: www.yournewsagent.com.au/abcnewsagency) will be able to be used to direct customers directly to your page.

The aim is for newsagents who are part of YourNewsagent.com.au to gain the benefits of advertising revenue by having the revenue used to support the operations and further development of YourNewsagent.com.au.

Call us on 03 9482 2911 to learn more about

VANA members login here to access the VANA Extranet.

If you don't have a Member Code or have lost it, please call VANA Member for assistance on (03) 8540 7000 or email general@vana.com.au

The VANA extranet includes:

• My Dashboard
  View latest files and messages that have been posted to the Extranet.
• My Account Details
  Maintain your contact details and password.
• Messages
  View messages that have been sent to you.
• Document Tree
  View document sitemap.
• Document Search
  Fast searching of documents (MS Office and PDF).
  Indexing of document content allows searching within document files.
• Image Gallery
  Browse and download image gallery.
• Links
  Access list of useful and important links.
• Articles
  View Hotline, Bulletin and N-Stock articles (Current and archive).
• Organisational Directory
  List organisational contacts. Send enquiries and feedback to VANA staff.